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Votes on activity by Atlys-Customer-Delight Recent activity Votes
  • How do I use Apple Pay with Atlys?

    Using Apple Pay is simple: On Checkout, tap on Pay Wait for the popup to load and then you should see Apple Pay at the top. Note Apple Pay may be unavailable if it's not enabled on your device. To...

  • Why do I only see a few countries on my app?

    Atlys supports limited destinations for some countries. As we expand, we're consistently adding more destinations:   1. If you live in United States: you should see all countries. If you do not, em...

  • How to remove countries from your Travelog?

    To remove a country from your Travelog:   1. Tap on + Add Countries 2. Unselect any country you want to remove 3. Tap on the blue button   Here's a short video on how to do it.   

  • Passport Information: What should I put as my “sex”?

    Atlys is continuously updating our app to keep in line with the industry best practices and in doing so, we want to make sure that our users enter their information correctly to ensure the timely d...

  • How do I access my Travel Insurance Policy?

    After you purchase your travel insurance from Atlys, you receive an email from Allianz with your plan. To view your policy and plan: Search for an email from

  • What's the difference between RT-PCR and PCR test?

    In short - none.  RT-PCR and PCR have almost the same levels of significance, and either one is accepted. You can learn more about how does the test work technically here.  

  • How do I pick up my photos at Walgreens?

    Once your photos are generated and available, you can pick them up for free at a Walgreens near you. Often, Walgreens does not call or email you when your photos are ready. We advise going on or af...

  • How do I upload my visa to Verifly?

    Several airlines use Verifly to review your documents pre-departure. Please note that Atlys is separate from Verifly - Atlys helps you get your visa while Verifly is a digital dropbox for your covi...

  • Is Atlys a legitimate company?

    Atlys is based out of San Francisco, California, and has a near-perfect rating. We strive to provide our customers with transparency and only integrate with the official government systems. You can...

  • How to add countries to your Travelog?

    On Atlys, you have your personal Travelog to log everywhere you've been and get interesting trivia related to your travels.   To build your Travelog: 1. Go to profile. 2. Tap on My Travelog 3. Sele...