Atlys Customer Delight

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Votes on activity by Atlys Customer Delight Recent activity Votes
  • How to remove countries from your Travelog?

    To remove a country from your Travelog:   1. Tap on + Add Countries 2. Unselect any country you want to remove 3. Tap on the blue button   Here's a short video on how to do it.   

  • Passport Information: What should I put as my “sex”?

    Atlys is continuously updating our app to keep in line with the industry best practices and in doing so, we want to make sure that our users enter their information correctly to ensure the timely d...

  • Can I use Atlys on my Mac?

    As of now, you cannot.  You can use Atlys on any iPhone or iPad.

  • What's the difference between RT-PCR and PCR test?

    In short - none.  RT-PCR and PCR have almost the same levels of significance, and either one is accepted. You can learn more about how does the test work technically here.  

  • How do I pick up my photos at Walgreens?

    Once your photos are generated and available, you can pick them up for free at a Walgreens near you. Often, Walgreens does not call or email you when your photos are ready. We advise going on or af...

  • How do I upload my visa to Verifly?

    Several airlines use Verifly to review your documents pre-departure. Please note that Atlys is separate from Verifly - Atlys helps you get your visa while Verifly is a digital dropbox for your covi...

  • How to add countries to your Travelog?

    On Atlys, you have your personal Travelog to log everywhere you've been and get interesting trivia related to your travels.   To build your Travelog: 1. Go to profile. 2. Tap on My Travelog 3. Sele...

  • Can I put my Doctor's office instead of Lab address?

    Yes, you can. You may put the details of the clinic, doctor or the lab - all of them qualify. 

  • How can I share my visa?

    Do you want to share the visa with everyone? It's easy to do so.   Option 1: Share it  1. Open the visa on Atlys 2. Tap on Share 3. Select how you want to share (iMessage, Email, WhatsApp, etc.) 4....

  • Is Atlys a legitimate company?

    Atlys is based out of San Francisco, California, and has a near-perfect rating. We strive to provide our customers with transparency and only integrate with the official government systems. You can...