Atlys Customer Delight

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Votes on activity by Atlys Customer Delight Recent activity Votes
  • Can I get my Passport renewed on Atlys?

    Atlys does not yet help with passport renewals. 

  • When can I apply for Portugal D7 visa?

    The earliest you can apply for a D7 visa is 6 months before your planned departure in Portugal. This doesn't have to be exact but approximate. This is because FBI background checks required for the...

  • What countries can I go in on a Schengen visa?

    You can visit all 26 Schengen states and territories on a valid Schengen visa: Austria Belgium Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland I...

  • What is Atlys?

    Atlys is an app that makes it fast to get a visa. You can use it to go to any country in the world - scan your documents, select your travel dates and get your visa instantly. Atlys simplifies trav...

  • How can I apply for a Portugal D7 visa for children on Atlys?

    Currently, each individual applicant needs their own account to apply for a Portugal D7 visa. Our system will automatically schedule all paperwork, any shipments or appointments for a family togeth...

  • What is a Portugal D7 visa?

    The D7 Visa, also known as the Retirement Visa or Passive Income Visa, was introduced in 2007 by the Portuguese government, allowing non-EU/EEA/Swiss citizens to apply for temporary residency in Po...

  • My flight is tomorrow. How long will it take for me to get the Bahamas Health Visa?

    Travelers with imminent travel are automatically put at the beginning of the review queue by our systems. The current processing time is 3 hours.    Please note this is subject to change, and appro...

  • Is a 12 month accommodation mandatory to get a Portugal D7 visa?

    Yes. You are required to secure adequate accommodation before you travel to Portugal. Although you do not need to buy property, you need to have a long-term rental lease (minimum 12 months).   Airb...

  • How do I replace my passport photo?

    Replacing photos is easy: all you need to do is add another photo of your passport and label it. The Atlys system will automatically detect the new photo, and use the better version.  You may conti...

  • How do I access my Travel Insurance Policy?

    After you purchase your travel insurance from Atlys, you receive an email from Allianz with your plan. To view your policy and plan: Search for an email from