Atlys Customer Delight

  • Total activity 124
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 15
  • Subscriptions 54


Recent activity by Atlys Customer Delight Recent activity Votes
  • What is an E-Visa?

    An e-visa is an electronic visa. The visa is digital and does not require a physical stamp on your passport. Several countries such as Turkey, India, and Vietnam are issuing e-visas to most travele...

  • Can I get my Passport renewed on Atlys?

    Atlys does not yet help with passport renewals. 

  • How to apply for a Portugal D7 (Retirement or Digital Nomad Visa) on Atlys?

    Applying for a D7 visa is easy:   1. Start New Application (learn how to go to profile) 2. Select Portugal 3. Select D7 (what is D7?)   Continue with all the steps. The video below is a walkthrough...

  • What is a Portugal D7 visa?

    The D7 Visa, also known as the Retirement Visa or Passive Income Visa, was introduced in 2007 by the Portuguese government, allowing non-EU/EEA/Swiss citizens to apply for temporary residency in Po...

  • My flight is tomorrow. How long will it take for me to get the Bahamas Health Visa?

    Travelers with imminent travel are automatically put at the beginning of the review queue by our systems. The current processing time is 3 hours.    Please note this is subject to change, and appro...

  • What are Atlys Customer Support operational hours?

    Atlys is open 24x7. During certain periods, we experience high wait times - for faster resolutions, we encourage you to check out our help center or email us at

  • Can I put my Doctor's office instead of Lab address?

    Yes, you can. You may put the details of the clinic, doctor or the lab - all of them qualify. 

  • Passport Information: What should I put as my “sex”?

    Atlys is continuously updating our app to keep in line with the industry best practices and in doing so, we want to make sure that our users enter their information correctly to ensure the timely d...

  • How can I share my visa?

    Do you want to share the visa with everyone? It's easy to do so.   Option 1: Share it  1. Open the visa on Atlys 2. Tap on Share 3. Select how you want to share (iMessage, Email, WhatsApp, etc.) 4....

  • Is a 12 month accommodation mandatory to get a Portugal D7 visa?

    Yes. You are required to secure adequate accommodation before you travel to Portugal. Although you do not need to buy property, you need to have a long-term rental lease (minimum 12 months).   Airb...